How to Make a Complaint

Last updated: October 2026

You should get a fair and honest experience with Hillarycats Tree Service. If something went wrong, tell us. This page shows how to file a complaint and what happens after. It is a general template. It is not legal advice.

What You Can Raise

You can write to us about:

• Your experience when you called or contacted Hillarycats Tree Service
• How your personal information was handled
• Anything on this site that looks unclear or wrong
• How a provider we connected you with behaved

Problems With a Provider

Providers in our network are independent businesses. They answer for their own quotes, prices, work and customer service. If tree work on your property went badly, start with the provider. Keep a written record.

Still tell us. Your feedback helps keep our network honest. Providers who keep falling short may be removed. Know the limits, though. Hillarycats Tree Service cannot settle contract disputes. We cannot refund a provider's work. We cannot make decisions for a provider.

How to File

Email contact@hillarycats.living. Please include:

• Your name and how to reach you
• The date you contacted us or the provider
• The number you called or the form you used, if you recall
• The provider's name, if you know it
• What happened, and what outcome you want from us

After You Write

We will confirm receipt by email, usually within a few business days. We will look into what happened. That may include contacting the provider. Then we will reply with what we found and any steps we are taking.

If You Still Disagree

Tell us in a reply and ask for a second look. You can also go to your state's consumer protection office or attorney general. Your local Better Business Bureau is another option. If the issue involves a licensed contractor, your state or local licensing office may help.

Contact

Email: contact@hillarycats.living